Neighbors

Neighborhood Response System (NRS)

(909) 263-3304
neighborhood@fairplex.com

Neighbors are encouraged to call, text or email regarding events or issues on our campus (i.e. suspicious activity, water leak, lighting issues, noise, etc.). All these actions will be directed to the NRS (Neighborhood Response System) to streamline communication and allow for a quicker response.

Please note this number is only for issues and concerns of immediate need. If you have a question about upcoming events such as where to park, cost of admission, concert dates, please use the general information number, (909) 623-3111, or visit our website www.fairplex.com.

While our intent is to promptly answer each call, email, or text, there may be times when the NRS team member cannot answer immediately. Please be sure to submit your contact information and the details of your concern and a staff member will get back to you as soon as possible.

We will be tracking concerns to anticipate issues and identify areas where we can be more proactive in mitigating any impact to our surrounding community.

Keeping Our Community Informed

  • A monthly neighborhood newsletter is mailed to over 600 surrounding residents providing event schedules, important notices, and other relevant community information.
  • Neighborhood Response System (NRS) — a community communication portal for neighbor feedback.
  • Important notices are posted on social media platforms to keep guests and the community informed of important updates such as Gate closures during peak event times.
  • Fairplex Townhall Forums, open to the community, are hosted to provide information, updates, and receive feedback from members for the surrounding area.
  • Neighbor-specific events are hosted to help promote a sense of community and communication.
  • Fairplex participates in community economic development forums hosted by local Chambers of Commerce and similar organizations to assist in economic development and conversation.

Traffic Mitigation

  • Our parking team conducts sound and traffic checks to study and advise on sound and traffic mitigation efforts.
  • Staff work with local police departments during large-scale events as they help mitigate traffic through actions such as increasing traffic control officers and deploying neighborhood signage in surrounding areas.
  • Our ticketing system encourages guests to pre-purchase tickets to help speed up the parking process and help prevent long admission lines.
  • Specific Rideshare vehicle drop-off entrances are created for high-traffic events.
    • LA County Fair Rideshare vehicle drop-off is at Gate 7 on White Ave.
  • For large scale events, Fairplex partners with Right of Way Inc., a traffic control service, to help direct traffic and lessen congestion.
  • Fairplex encourages use of public transit:
    • Partners with Metrolink for discount rates for Fair guests
    • Expansion Public Transit access to Fairplex grounds
      • The Metro Foothill Extension, slated for 2025-2028 completion, would provide direct drop-off to Fairplex grounds for visiting guests, decreasing the amount of vehicle traffic in the area.